Frequently Asked Questions

How long does delivery take?

We aim to dispatch all orders within 1-3 business days. UK delivery typically takes 2-4 business days once dispatched.

Do you offer custom or personalised items?

Yes! We love creating personalised pieces. Please get in touch via our contact page to discuss your requirements before placing an order.

How do I care for my jewellery?

To keep your jewellery looking its best, avoid contact with water, perfume, and lotions. Store in a dry place, ideally in a jewellery box or pouch. Clean gently with a soft cloth.

What is your returns policy?

We want you to love your purchase. If you're not completely happy, please contact us within 14 days of receiving your order. Please note that personalised items cannot be returned unless faulty.