Shipping Policy
Shipping Policy
Thank you for shopping with Tadley Crafts. All of our pieces are handmade with care and dispatched promptly so your order arrives safely and beautifully.
UK Shipping
UK orders are dispatched within 1–3 working days of payment being received.
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | £4.99 | 2–5 working days |
| Express Shipping | £6.99 | 1–2 working days |
| Free Standard Shipping | Free | 2–5 working days (orders over £50) |
All UK orders are sent via Royal Mail. Tracked shipping is available and recommended for higher-value orders.
European Union (EU) Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| International Shipping | £14.99 | 7–14 working days |
Please note: Since the UK's departure from the EU, orders shipped to EU countries may be subject to import duties, taxes, and customs fees upon arrival. These charges are the buyer's responsibility and are not included in the order total or shipping cost. We recommend checking your country's import regulations before placing an order.
United States & Canada
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International Tracked | £14.00 | 7–14 working days |
| Standard International Tracked | £19.99 | 7–14 working days |
| Express International Tracked | £28.99 | 7–14 working days |
| Free Standard International Tracked | Free | 7–14 working days (orders over £199.99) |
Tracked shipping is available for US and Canadian orders. Any applicable import duties or taxes are the buyer's responsibility.
Australia & New Zealand
| Service | Cost | Estimated Delivery |
|---|---|---|
| International Shipping | £23.99 | 7–14 working days |
Any applicable import duties or taxes are the buyer's responsibility.
Tracked Shipping
Tracked shipping options are available for all destinations. Once your order has been dispatched, you will receive a confirmation email. If tracked shipping was selected, a tracking number will be included so you can follow your parcel's journey.
Important Notes
- Delivery timeframes are estimates and may vary during busy periods, public holidays, or due to carrier delays.
- We are not responsible for delays caused by customs processing for international orders.
- If you have any questions about your order or delivery, please contact us.